Gamification Approach for Next Gen Storage and Infrastructure Management UI

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Publish Date: 
Wednesday, September 17, 2014
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Abstract: 

Traditionally storage and IT infrastructure products were managed by tech-savvy administrators using cryptic command line interfaces or complex GUI consoles which resembled fighter jet dashboards. The advent of cloud and mobility has completely changed the personas of the users and managers of these products. There is a need to support self serviceability by end users as well as the needs of a business savvy CIO who is focused on managing SLAs to ensure that IT is being run as a profit center. It is also very important to keep in mind the expectations of the smart phone generation forming an increasing percentage of the users and administrators. This talk will focus on a user experience based product ideation approach for the management consoles of storage and IT infrastructure products with sample UI screens

Learning Objectives

Understanding the paradigm shift for management UI on IT infrastructure products due to the advent
Persona based user experience design for storage and IT infrastructure products
Approach to uplift the user experience for older products